Bizforz Subscription Terms

These terms explain plans, billing cycles, user licenses, trials, renewal, cancellation, product access, invoices, and refund rules.

Subscription Plans

Bizforz products may offer different plans, features, modules, limits, user license pricing, trial options, and billing periods.

Billing Cycle

Billing may be monthly, yearly, or another displayed period. Charges are calculated according to selected plan, product, billing profile, user license count, taxes, and applicable law.

User Licenses

User license counts affect pricing and product access. You are responsible for selecting the correct license count before payment.

License increases may be charged immediately. License decreases may apply at renewal or according to current billing rules.

Trials and Trial Expiry

Trials provide temporary access under displayed trial terms. Trial limits, trial user licenses, product access, expiry, and extension options may vary by product and plan.

When a trial expires, product access may be restricted unless a paid subscription is activated or trial access is extended according to Bizforz rules.

Your data is retained for 30 days after trial expiry during which you may activate a subscription or export your data.

Renewal, Upgrade, and Downgrade

Subscriptions may renew at the end of the billing cycle unless cancelled, expired, suspended, or otherwise configured.
Bizforz may send a renewal reminder before the next billing date.
Upgrades may take effect after successful payment.
Downgrades apply according to existing billing rules and generally do not generate refunds for already paid billing periods.

Cancellation

Cancellation stops future renewal or access according to subscription rules. Cancellation does not refund the current billing period.

Your data will be retained for 30 days after the access end date, during which you may export it.

Non-Payment and Grace Period

Failure to complete payment may leave a subscription pending, past due, in grace period, suspended, expired, or cancelled. Product access may be restricted until payment is completed.

If a payment fails, Bizforz may notify you by email and provide a grace period during which product access continues. If payment is not completed, access may be suspended.

Product Access

Access to CRM, Flow, Accounts, or other Bizforz products depends on organization subscription status, product assignment, user licenses, and administrator permissions.

Taxes and Invoices

Taxes and invoice details are calculated based on billing profile, product, plan, location, tax rules, and payment information. Customers are responsible for accurate billing and tax information.

No Refund Policy

Bizforz subscriptions are non-refundable after successful payment and activation.
Cancellation does not refund the current billing period.
Downgrades apply according to existing billing rules and do not generate refunds.
Duplicate or failed payment cases may be reviewed by billing@bizforz.com.
Bizforz may issue a refund or credit for duplicate payment, a confirmed payment charged without access being granted due to technical failure, or where required by applicable Indian consumer protection law.

Contact

billing@bizforz.com
support@bizforz.com